Shop With Confidence
At T.H.C, we want every customer to feel confident when placing an order. If your eligible item arrives damaged, defective, incorrect, or significantly different from the product description, contact us within 24 hours of delivery.
To request assistance, please provide:
• Your order number
• Clear photos or video of the item
• A description of the issue
Approved claims may qualify for a replacement, store credit, or refund to the original payment method.
Items must remain unused, unworn, unwashed, and in their original condition with all packaging included.
Change-of-mind purchases, incorrect sizes selected by the customer, and normal wear are not covered unless otherwise required by law.
Please review our full Refund Policy for complete eligibility requirements and exclusions.
T.H.C — Secure Shopping. Clear Policies. Customer Support.
